https://dflows.sarowarhossain.com/tags/usability/ Recent content in Usability on d.flows Hugo -- gohugo.io en Copyright © 2008–2019, Steve Francia and the lee.so; all rights reserved. Wed, 14 Jun 2023 00:00:00 +0000 https://dflows.sarowarhossain.com/post/eblbadux/ Sat, 04 Jun 2022 00:00:00 +0000 https://dflows.sarowarhossain.com/post/eblbadux/ Eastern Bank Ltd is notorious for its horrible banking app. Despite a lot of criticism, they have not updated their app yet. The UX of that app is so horrific that I don’t know where I should start. I have a dual currency card from EBL. I never used that because of the app and consequently switched to CityTouch, a decent app.​ My payroll account for my new job is at EBL; hence I don’t have any other choice this time. https://dflows.sarowarhossain.com/post/redditblackout/ Wed, 14 Jun 2023 00:00:00 +0000 https://dflows.sarowarhossain.com/post/redditblackout/ Photo credit: Author 📢 Check out my latest blog post on Medium!🚀 “The Reddit Blackout: How Bad UX Triggered a User Uprising.” 📝✨ We are observing perhaps one of the biggest damages to a company for not prioritizing its users. While Reddit’s official app continuously failed to provide a good user experience and meet its users’ needs, third-party Reddit clients continued designing the apps, putting the users front and center.